Daily Updates: So here I am working at one of the great banks of Canada. Thinking that I'd be in a happy place right after grad. Nothing but an infatuation or better yet said I am a victim of corporate bullying. I currently work for the department for bankcard securities at a well known bank. The following events will list the highlights of the bullying of the day.
Day 1: October 3rd 2011.
Trainer asked how was I hired, did someone recommended me in? Do I know someone from 'the bank'. I told her no. Then she asked me how I was hired, so I told her from the internet. Right after that she frowned and did a grossed out face of disbelief and word for word she said to me "You know some people are pretty peeved that you got hired as an external into this department". I was a bit taken back, why would you say this to me on the first day? Then she went on saying that she was working here for 6 yrs and explained her experience at work...Demonstrating a method securing due to her position. This directly translates to saying "don't try anything on me because I have been here longer than you". Also very weird, listen this 'trainer' was a team mate for rugby from high school. I have NEVER done anything to her, I do admit I was a bit naive into thinking that anyone and anywhere would just be my friend. Clearly she was threatening me and I didn't see it coming. She then said, my mom works for 'blah blah blah' she was project manager for 'blah blah blah' in HR. Then she goes on saying that the assistant managers are her friends. They are like 'buddy buddy' because they spend thanksgiving and x-mas together. My boyfriend is very good friends with assistant manager A and AD Clearly through this conversation she has demonstrated (3) threats to me:
1. Don't pull anything on me I have been with the bank for 6 years.
2. Don't try to say anything to HR my mother is some big shot there.
3. Don't you try to say anything to the managers, they are my friends, if you know better you should hush.
From the first day forward, she has been saying to me, 'the bank' have people gossiping all the time. CLEARLY SHE WAS THE ONE THAT HAS BEEN DOING ALL OF THAT. There was this particular fellow estranged name Jean. She has been doing nothing but bad mouthing about him.
Day2: October 4th 2011.
Trainer put me on the phone already and made it as uncomfortable as possible. She puts me on the phone I was a bit hesitant, she then says to me word for word "Why are you scared for?" Clearly she was not sympathetic. Then I told her it has been a while and it's a bit intimidating and a bit scary. She gives me a stare and says "What are you scared for? What are you're hired for?". Which I found incredibly insulting. Every time I make a mistake she would roll her eyes. I know I am new, I don't think I will get things at first try. I don't know maybe in her figment of imagination she has this scale to compare me with people who were trained before who have branch/CSR knowledge.
Day 3: Oct 5th 2011
I have been noticing that she skims through the teachings so I arrive early to review the notes myself. She comes in afterwards and says what are you doing? I told her I was reviewing. She comments back by saying oh don't worry about that I can give you time to review and organize your notes. I knew off the bat by stating that I was review my notes, it gives her the opportunity to teach me less. Which it's not like she was feeding me a whole lot of knowledge. This time, every time I make a mistake she would crack her knuckles. Which is also very nerve racking. I told her I would make something for the pot luck. She gives me a look and says 'are you sure, you know you have to wake up early...'blah blah blah'?' (pretending to sound sincere). Biggest mistake of my life was to tell Dept Mgn-L that she has been helpful and teaching me stuff. FML.
Day 4: Oct 6th 2011
Again I come in early and do my notes and etc. She makes remarks on my lunch. Here I am thinking who cares? I can eat whatever I want and it's my body is it not? She tells me that she is on a gluten cleanse until Oct 26th 2011. You know I truly sympathized with her so I told her that I saw on some website on gluten free things maybe I would print you some things out and give to (co-worker K)-who also had relatives who were allergic to gluten. At this moment in time I thought that maybe we would bond if I showed a bit more sympathy and care to her allergy. She occasionally make remarks about me pressing the wrong screens. Cut me some slacks, this system is completely new to me. I'm not a prodigy, I obviously need time to adjust to it.
I believe at this point I was done session 3.
Day 5: Oct 7th 2011
I brought my Sweet Potato Casserole. Assistant manager helped me put it in the 'meeting room'--a nice fellow but I am still skeptical about his behaviour. He asked me while sitting down 'don't you like your environment right now? How do you feel about the people here? Isn't this better than your work place before?". I replied saying that 'the environment and people are pleasant so far. It's still to early to tell you which work place is better, I am starting just this week and I am still new.' He nods and says 'honest answer'. It was a big hit. This woman makes the remark about I wonder how long that's going to last. Wow way to go on attacking the rookie, old spice--ginger. Clearly this woman and the trainer are friends. It's so dark here in this working environment. So polluted, so suffocating. During this potluck for thanksgiving, 'trainer' took a significant amount of time lazing out with the assistant manager A. I have been telling my friend-CT. CT tells me that I should tell my head which is assistant manager AD. I tell her about the complications in terms of relationships with HR as well. No one will believe me. So I made the bold choice in shutting up about it.
Day 6: Oct 11th 2011
You think that maybe my first week was a bit rough, that I would be able to bounce myself back. Today I made a few mistake here and there so she sticks this HUGE STICKY NOTE saying no trial and error. WTF was that for? Again I am no prodigy, obviously there would be mistakes. She was so condescending. NEVER in my life have I started to dislike someone at accelerating levels. She then proceeds into asking me if I would bring something for the potluck for Oct 12 2011. She goes on explaining that it wasn't worth doing because I already brought something for Oct 7th's potluck. So I told her 'yes, I would bring something' because those are also my co-workers. She throws me this shocking 'are you for real look' then gives a sigh.
Day 7: Oct 12th 2011
She came in 30 min late. Left me hanging at 6:00 AM in the morning, it was her who decided that we should start early for training. I waited a good 2 hrs before she came back and said Oh I told Tony that I will be late didn't he tell you. WTF? NO HE DIDN'T I dry waited for a good 2 hrs. Where I could have been doing more product things instead of pathetically waiting for you. Oh well I get paid for being a sitting duck anyway. Information was not affluently communicated. No one came to tell me that she was going to be late.
Day 8: Oct 13 2011
This girl she slacks off and doesn't do jack. Just sitting there because her mom is some director of HR. Welcome to the working world where she lacks competence for her role but it's ok because mommy or daddy will always find a way for you. Makes it feel like getting a diploma is worthless because guess what, mommy and daddy can get a useless trainer a job and get her into management position without her living through the hardship. To cut it short she told the head manager that I need one more week for training. I can't stand her, I know what I am doing she just wants one more week to jerk off and surf the net for shopping. Seriously, this trainer does nothing but throw me under the bus.
Day 9: October 14th 2011.
Trainer told me that I am better off at CSR. PISSED ME OFF.
There is actually a lot more to this story so basically she went behind my back and accused me of saying I want a particular shift, actually when I was hired no communication was placed stating that I was suppose to work a different hour on my fifth day. So obviously the head manager trust her words over mine. Logical, I just entered what grounds do I have. Head manager just said "You should re-read the letter of employment" and she briskly ignored what I have to say and walked off. I tried to tell her "I can't" it's not written in the letter of employment if she was also competent in her role she would understand that as well. Clearly, in this department it is not only built on nepotism but it is also based on who mommy and daddy is and not on real facts. I told her the following day that it is not written in the letter she didn't even apologize and said oh then your AM should have told you. I am glad you understand the words "Should Have" But because that baboon was also a lunatic, he didn't.
I stumbled across your blog today and feel for you. The best advice given to me, that you seem to already be doing is "kill them with kindness". Do what you do and try to be the best at it. It's really hard when someone is consistently pushing your buttons but you know who the better person is.
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